Please DO NOT come in to the surgery if you have symptoms of a new continuous cough and/or a high temperature (over 37.8) You should self-isolate for 7 days and do not leave your home. If you live with other people, they should also stay at home for 14 days from the day the first person got symptoms.

(a high temperature is you feel hot to touch on your chest or back and a new, continuous cough is you’ve started coughing repeatedly)

From 17:00 on Monday 23^rd March 2020, Clare House & Bampton Surgeries patients who do not have an appointment booked will not be able to access the building.

Please do not come to the surgery unless this is by prior arrangement. You will not be able to access our building to book an appointment or to collect your prescription. This is to reduce the infection risk to our patients and staff.

We will be assessing patients by phone or via eConsultation prior to arranging face to face consultations at both our Clare House (01884 252337) and Bampton (01398 331304) sites.

Should you wish to make an appointment please DO NOT attend the practice in person. Please either book online, phone the practice or use e-consult

All patients with an appointment will be questioned regarding their symptoms before gaining entry to the building.

Further to this, we ask that all prescription requests are either done online or placed into the new box at the front door.  Any fit notes which have not been sent electronically will be posted to you.

If you don’t urgently need to come to the surgery, please follow the guidance and stay at home.

We have put these measures in place to protect you and our staff.  Thank you for your understanding and cooperation during these unprecedented times.

For up-to-date information on the Coronavirus please visit:

https://www.nhs.uk/conditions/coronavirus-covid-19/

To minimise the risk of Coronavirus we are currently advising that all non-essential or routine face to face appointments are to be postponed if you are in an at risk group for instance if you have an underlying health condition, are pregnant or over the age of 70. Please see NHS website rather than calling us to see if you fall into this category.

To minimise the risk of Coronavirus, Amicus Health will be assessing patients by phone or via eConsultation prior to arranging face to face consultations at both our Clare House and Bampton sites.

PLEASE NOTE: WE ARE CURRENTLY UN-ABLE TO BOOK ANY APPOINTMENTS IN ADVANCE.

EConsult is now live.

The eConsult service offers information on a wide range of problems and conditions. Using this feature gives you the option to help yourself or retrieve advice from a pharmacy, NHS 111 clinician, or one of the practices clinicians.

Please click on the “GET STARTED” button below to start an econsult or click here for more information about the service

Please DO NOT come in to the surgery if you have symptoms of a new continuous cough and/or a high temperature (over 37.8) You should self-isolate for 7 days and do not leave your home. If you live with other people, they should also stay at home for 14 days from the day the first person got symptoms.

(a high temperature is you feel hot to touch on your chest or back and a new, continuous cough is you’ve started coughing repeatedly)

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

Please see stay at home guidance

Current Government advice is for social distancing. Everyone should do what they can to stop Coronavirus spreading. It is particularly important for people in ‘at risk’ group. Please see GOV.uk website for list of ‘at risk’ group.

Social distancing is:

• Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough;
• Avoid non-essential use of public transport, varying your travel times to avoid rush hour, when possible; Work from home, where possible. Your employer should support you to do this. Please refer to employer guidance for more information;
• Avoid large gatherings, and gatherings in smaller public spaces such as pubs, cinemas, restaurants, theatres, bars, clubs
• Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media.
• Use telephone or online services to contact your GP or other essential services.
• Everyone should be trying to follow these measures as much as is pragmatic.

For those who are over 70, have an underlying health condition or are pregnant, we strongly advise you to follow the above measures as much as you can, and to significantly limit your face-to-face interaction with friends and family if possible.

This advice is likely to be in place for some weeks.

Please regularly check our website for information as we may have to alter our service at short notice.

Advice accurate as of 22/03/2020