Accessibility statement

Visiting the practices

There is good wheelchair access to both sites with all clinical rooms being based on the ground floor. Each surgery has a designated parking bay adjacent to the entrance and a ramp and wide doors to allow for wheelchair access. A disabled patient’s WC is provided at both surgeries. Please advise the reception team if you have any specific needs and they will be happy to accommodate your request.

Information for people who are deaf or hearing-impaired

Our practices have audio induction loops.

If you require a British Sign Language (BSL) interpreter, please contact the practice before your visit.

Website accessibility

This website is run by Amicus Health. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver.
  • Submit a form using just a keyboard.

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

If you need information on this website in a different format like large print, easy read, audio recording or braille, please email d-ccg.amicushealth@nhs.net or call 01884 252337. We'll consider your request and get back to you within 7 days.

We're always looking to improve the accessibility of this website. If you find any problems or think we're not meeting accessibility requirements, please get in touch with the Practice Manager by emailing d-ccg.amicushealth@nhs.net or calling 01884 252337. We will always respond to any accessibility issues promptly and curteously.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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