Clare House Surgery

01884 252337

Bampton Surgery

01398 331304


Information For Patients

Please DO NOT come in to the surgery if you have symptoms of a new continuous cough and/or a high temperature (over 37.8) You should self-isolate for 7 days and do not leave your home. If you live with other people, they should also stay at home for 14 days from the day the first person got symptoms.
(a high temperature is you feel hot to touch on your chest or back and a new, continuous cough is you’ve started coughing repeatedly)

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

Appointment Triage

To minimise the risk of Coronavirus we are currently advising that all non-essential or routine face to face appointments are to be postponed if you are in an at risk group for instance if you have an underlying health condition, are pregnant or over the age of 70. Please see NHS website rather than calling us to see if you fall into this category.
To minimise the risk of Coronavirus, Amicus Health will be assessing patients by phone or via eConsultation prior to arranging face to face consultations at both our Clare House and Bampton sites.


Please See Stay at Home Guidance

Current Government advice is for social distancing. Everyone should do what they can to stop Coronavirus spreading. It is particularly important for people in ‘at risk’ group.

Please see website for list of ‘at risk’ group.
Social distancing is:
Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough;
Avoid non-essential use of public transport, varying your travel times to avoid rush hour, when possible; Work from home, where possible. Your employer should support you to do this. Please refer to employer guidance for more information;
Avoid large gatherings, and gatherings in smaller public spaces such as pubs, cinemas, restaurants, theatres, bars, clubs
Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media.
Use telephone or online services to contact your GP or other essential services.
Everyone should be trying to follow these measures as much as is pragmatic.
For those who are over 70, have an underlying health condition or are pregnant, we strongly advise you to follow the above measures as much as you can, and to significantly limit your face-to-face interaction with friends and family if possible.
This advice is likely to be in place for some weeks.
Please regularly check our website for information as we may have to alter our service at short notice.

Who is at high risk?
You may be at high risk from coronavirus if you:

have had an organ transplant
are having certain types of cancer treatment
have blood or bone marrow cancer, such as leukaemia
have a severe lung condition, such as cystic fibrosis or severe asthma
have a condition that makes you much more likely to get infections
are taking medicine that weakens your immune system
are pregnant and have a serious heart condition.

for more information
If you’re at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted.

Social Distancing

How to avoid catching and spreading coronavirus. Everyone should do what they can to stop coronavirus spreading.


  • Wash your hands with soap and water often- do this for at least 20seconds
  • Always wash your hands when you get home or into work
  • How to wash your hands
  • Use hand sanitizer gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Avoid close contact with people who have symptoms of coronavirus
  • Only travel on public transport if you need to
  • Work from home if you can
  • Avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • Avoid events with large groups of people
  • Use online and phone services or apps to contact your GP surgery or other NHS services


  • Do not touch your eyes, nose or mouth if your hands are not clean
  • Do not have visitors to your home, including friends and family


More information

The World Health Organisation Launches WHO Health Alert on WhatsApp

As the Coronavirus pandemic spreads, people all over the world are turning to the World Health Organisation for official, trusted health information and advice.

The new WhatsApp service, which is free to use, has been designed to answer questions from the public about Coronavirus, and to give prompt, reliable and official information 24 hours a day, worldwide.

The WHO Health Alert will provide official information on topics such as how to protect yourself from infection, travel advice, and debunking Coronavirus myths. The service is initially launched in English but will be available in all six United Nations languages in the coming weeks (English, Arabic, Chinese, French, Russian and Spanish).

How to Access This Resource 

Send a WhatsApp text to +41 79 893 1892, with the word ‘Hi’ to get started. The service responds to a series of prompts and will be updated daily with the latest information.

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