Face mask exemptions

Some people are less able to wear face coverings, and the reasons for this may not be visible to others. According to the government website, if you have a reason for not wearing a face covering:

  • you do not routinely need to show any written evidence of this.
  • you do not need to show an exemption card.

This means that you do not need to request a letter from us about your reason for not wearing a face covering.

However, if you feel more comfortable showing something that says you do not have to wear a face covering, you can download an exemption card template from the government website. You can then print this or show it on a mobile device.

Download exemption card template >